The second-hand marketplace Shoppers Express Displeasure About Size Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Digital Channels Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

Vinted explained the updated approach better aligns with other platforms.

They have suggested members to examine their items and update the measurements by hand when needed, which has left users frustrated.

Measurement Approach Updates

Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

Shopper Accounts

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices following member complaints.

Antonio Pace
Antonio Pace

Maya Vance is a seasoned gaming analyst with over a decade of experience in online casino strategies and player psychology.